SPARKS

Maurice Q. Robinson ’09 -EEO Officer & Director of DE&I, Port Authority of NY & NJ

Episode Summary

In this episode, the deans sit down with Maurice Robinson to explore the power of mediation and dispute resolution.

Episode Notes

In this episode, the deans sit down with Maurice Robinson to explore the power of mediation and dispute resolution. From his early days handling licensing and clearance work at PBS to his transformative experience with Cardozo Law’s Intensive Mediation Advocacy Program (IMAP) under Kukin Program founder Lela Love, Maurice shares how practical training prepared him to jump right into the field.

A natural mediator at heart, he discusses his passion for problem-solving, the importance of “saying yes unless there’s a reason to say no,” and the key skills that make a great mediator. We dive into different mediation styles, the art of breaking down black-and-white conflicts to “exist in the gray,” and how his work today—resolving policy disputes, discrimination cases, and internal office disagreements—has a proven impact on employee satisfaction and retention.

Join us for an insightful conversation on how better communication can empower people to resolve conflicts without turning to legal battles.